Refund Policy

When Can You Request a Refund?

You can request a refund within 7 calendar days of your admission only if all the following conditions are met:

• You email your request to admin@w3webschool.com within 7 calendar days of admission.
• You have attended no more than 2 live classes.
• For recorded or hybrid courses, you have accessed less than 20% of the course content.
• You explain the reason for requesting a refund.
• Your admission does not fall under any of the non-refundable categories listed below.

Meeting these conditions allows your request to be reviewed. It does not guarantee approval.

No Refund After 7 Days

Refund requests must be emailed within 7 calendar days from the date of admission. Once this period has passed, the course fee will not be refundable under the standard policy, subject to applicable law.

Please send your email on time. Informing a counsellor verbally or requesting a refund over the phone does not replace the required email request.

Processing Charges

If your refund request is approved, applicable payment gateway charges, transaction fees and disclosed, legally permissible processing charges may be deducted from the refundable amount.

The remaining approved amount will generally be processed within 7–10 business days. The time taken by your bank or payment provider may vary.

Courses Purchased Under Offers

Courses purchased at special offer prices, promotional prices, festival discounts or other discounted rates are non-refundable when the offer terms clearly state this condition before payment.

Please check the offer details and fee receipt before confirming your admission.

Demo Classes and Trial Sessions

If you attend a free demo or trial class before enrolling, your admission will be non-refundable where this condition has been clearly communicated before payment as part of the applicable admission or offer terms.

We encourage students to attend a demo, understand the course and ask questions before making a payment.

Other Non-Refundable Fees

Seat booking fees, registration fees and other charges marked as non-refundable in the applicable fee receipt or admission terms will not be refunded, subject to applicable law.

Customized training and corporate training programs may also be non-refundable when this condition has been clearly agreed upon before enrollment.

Leaving a Course or Missing Classes

If you stop attending classes, discontinue your course, change your career plans or cannot continue for personal reasons, your refund request will be considered under the applicable refund conditions.

Missing classes or choosing not to continue a course does not automatically make you eligible for a refund.

Course and Fee Transfers

Your admission is registered in your name. You cannot transfer your course, paid fees or enrollment benefits to another student or person without prior written approval from W3 Web School.

Any approved arrangement must follow the applicable enrollment terms and Indian law.

Access to Course Materials

If your enrollment is cancelled or you withdraw from the course, access to live classes, recorded lectures, assignments, student groups, learning platforms and other course resources may be discontinued according to the applicable enrollment terms.

How to Request a Refund

If you believe you meet the refund conditions, email your request to the address below within 7 calendar days of admission.

Please include the following details:

• Your full name
• Course name
• Date of admission
• Registered phone number or email address
• Payment receipt or transaction reference
• Reason for requesting a refund

Our team will review your request and inform you of the decision. Approved refunds are generally processed within 7–10 business days.

Policy Updates and Disputes

W3 Web School may update this policy when necessary. The terms applicable at the time of admission will be considered when reviewing refund requests.

If you have a concern about a refund decision, please contact us in writing. Disputes will be handled under applicable Indian law before the competent court or forum.